Shipping policy

At AUS Goods, we are committed to providing a smooth, reliable, and transparent shopping experience for our customers across Australia and New Zealand. This Shipping Policy applies to all orders shipped within these regions.

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DELIVERY TIMEFRAMES

Handling Time
Orders are processed within 1–2 business days (Monday to Friday).

Transit Time
Delivery typically takes 5–10 business days (Monday to Friday), depending on your location, the courier service, and any unforeseen delays.

Please note that delivery times are estimates only.

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ORDER CUT-OFF TIME

Monday to Friday: 3:00 PM (AEST)

Orders placed after the cut-off time will be processed on the next business day.

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SHIPPING COSTS

Shipping is completely free on all orders.

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ORDER TRACKING

Once your order has been processed, you will receive a tracking link within 24 hours via email.

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RETURNS AND EXCHANGES

Returns and exchanges are accepted within 14 days of receiving your order.